Our Approach
Who We Are
We are innovative problem solvers and experts in technology. We were born in the paper industry and continue to design software and IT solutions to help paper converters, manufacturers, printers, and tag and label producers. However, our client base has expanded to include companies in all industries, including healthcare, legal, agricultural, financial and food manufacturing, just to name a few. While our history is in paper, and we still love our home base in paper, our future is in technology for all business and all people.
What We Do
Install our commercial software, create custom programs, refine workflows, manage information technologies, protect networks and optimize business operations. Basically, we’re the people that “just make it work”. Tell us what you need and we’ll take it from there.
Where We Are
We're located in the heart of the Paper Valley in Appleton, Wisconsin.
Mission
Excellence: At our very worst, we will provide exactly what was promised. At our best, we will exceed all expectations.
Vision
Products and services that are worth it, provided by knowledgeable business professionals, who always act in the best interest of HawkPoint and HawkPoint’s customers.
Values
We developed our own CODE:
Communication: Know your audience and speak to be understood. Listen to understand and retain knowledge. The goal of all communication, spoken or written, is to ensure a mutual understanding is gained.
Ownership: Work as though you own HawkPoint. Own the task and all possible outcomes. Be proactive and always contribute your own ideas.
Direction: Give and insist on being given proper direction. HawkPoint needs thinkers. Respectfully challenge direction given, but also respect decisions made and work toward our common goal.
Ethics: Act in HawkPoint’s best interests.
Learn more about what "excellent" and "worth it" mean to us on our blog.
Our Story
Partners
Joining forces with these leading experts help us to provide our customers with the best solutions.
History
HawkPoint Technologies was founded in 2003 by Troy Dunsirn, who developed a job-tracking Shop Floor program specifically for paper converting. Our in-depth knowledge of both the paper industry and manufacturing operations allowed us to design tailored solutions to overcome the unique challenges found within these industries.
HawkPoint continues to grow and offers a variety of software solutions, IT support and professional services. We’ve helped companies across the U.S. streamline operations, control inventory and increase productivity within several industries, including paper converting, printing, packaging, web and film, construction, food/beverage and stoneware.
Read more about the Dunsirns and our humble beginnings on our blog.
What's in a name?
Our name is symbolic of the compassion and dedication shown by our founder, Troy Dunsirn.
The story goes… When Troy was a teenager he was exploring the great outdoors at his parents' ranch, when he found a red-tail hawk in distress. Grabbing a blanket, a dog kennel and his father, Troy took the injured bird to a local rehabilitation center. The veterinarians and volunteers nursed the bird back to good health, and Troy released it, flying northeast over the ranch. Troy and his family treasure this memory, and have incorporated it into the business. You may have even noticed that our logo shows a hawk flying northeast.
To take the analogy one step further, a hawk’s eyes have two points of focus, allowing them to see a wider range without moving their eyes, and the additional ability to focus on small objects from a great distance. We find a parallel between this sight and business leaders. Management need to focus on the big picture and day-to-day operations, while also seeking out real-time inefficiencies—that’s where we swoop in. Our software and services will help pin-point opportunities for improvement so your business can take flight.
Are you ready?
Are you ready to see what we can do for your business? Request a consult and we'll schedule a live, customized meeting with your team.