Influenced by the entrepreneurial spirit of his grandfather Bob Dunsirn and father Duane Dunsirn, Troy has spent his entire business life in paper converting and manufacturing environments. His grandfather owned Mid-America Tag & Label; it was here Troy observed him leading a business and his father inventing unique engineering and manufacturing solutions. After Mid-America was sold, Duane started Dunsirn Industries, a contract slitting and converting business. Troy worked the Jennerjahn Rewinders at Dunsirn and gained hands-on experience while attending and earning a Mechanical Engineering degree from the University of Wisconsin-Milwaukee.
Troy joined the Dunsirn team after college and created a new machine control interface software program that gained real-time machine monitoring, efficiency, and profitability increases at all of the Dunsirn manufacturing sites located around the USA. In 2001, Dunsirn Industries was sold to Avery Dennison.
In 2003, Troy left Avery Dennison and founded HawkPoint Technologies. His first-hand knowledge of paper converting and manufacturing allow him a unique quality when working with clients. He has done most of the jobs in the facility because he has been working in the family business for his entire life. He understands how, when, why and where the process needs to happen. Additionally, Troy surrounds himself with an exceptionally talented team who share his passion for technology integration and data to help businesses achieve success. Whether it is HawkPoint’s software products or unmatched IT Services, Troy is dedicated to providing the best talent, solutions and customer service for all his customers.
Duane started his career at Mid-America Tag and Label, working side-by-side with Bob Dunsirn, his father. Duane’s “self-taught” engineering talents and inventiveness, earned Mid-America many patent rights and awards. In 1987, Duane started Dunsirn Industries, Inc. a slitting & rewinding, paper converting business. His distinctive operational leadership and ability to re-engineer the company’s state-of- the-art equipment grew the enterprise to a $70 Million company that was sold to Avery Dennison in 2001.
Now supporting the next generation of family entrepreneurs, Duane has partnered, with two of his sons, and their individual, respective companies – Troy at HawkPoint Technologies and Tom at Sunset Hill Stoneware. He provides mentoring, business leadership and engineering expertise that contributes to the success of their teams and ultimately their customers.
Scott started with HawkPoint in 2013 and quickly took on the task of revolutionizing HawkPoint’s IT Services division. Having worked with many IT service companies, as a customer, Scott understands what customers need from a technology provider. Constant communication, prompt service, expense management, limited “geek speak”… Client expectations must be met. “When it comes to our service, enough will never be enough.”
HawkPoint’s IT Services division is among the best service providers in the Fox Valley so, in 2016, Scott moved into the role of Vice President and has since applied the same “enough will never be enough” principals to all of HawkPoint. Whether our clients need Managed IT Services, Paper Converting Software or any of HawkPoint’s solutions, we are committed to exceeding expectations.
In addition to executive oversight at HawkPoint, Scott enjoys working with clients in a consulting capacity. He enjoys helping customers maximize their potential by listening to their goals and then formulating a plan that fits the strategy that was designed together. “Technology does not require a one size fits all solution.” HawkPoint designs solutions that fit our client’s needs today and prepare them for the challenges of tomorrow. Some of Scott’s published articles on technology management can be read here.
Jackie joined HawkPoint Technologies in 2009, as an Application Developer. Her interest in manufacturing process and the paper converting industry drew her to working with HawkPoint’s clients as a Business Analyst, understanding their processes and helping them achieve results through the use of technology. Jackie’s industry knowledge is second to none. When it comes to manufacturing and paper converting, Jackie understands the best practice and has even written some better practices.
While working with clients, Jackie designed HawkPoint’s Paper Converting Software MRP. Jackie’s understanding of how these businesses work was the key element in creating a software that was designed specifically for manufacturing and paper converting. Clients are not required to alter their process because the software fits their process. Additionally, all of HawkPoint’s software applications are customizable to capture the essence of any/every business.
As HawkPoint’s Director of Operations, Jackie oversees all aspects of our implementation and support process. She strives to understand our clients, ensure their needs are met and guide them to success.