Data when you need IT(tm)

Managed Services

Businesses today need technology to operate efficiently and to compete effectively. However, as reliance on IT grows, the resources needed to support this increasingly complex IT environment may not be available as an internal option.

With HawkPoint’s Managed Services, your systems just work. Our IT services team has the training and experience needed to keep your systems optimized and available. From proactive management to help desk support to planning and budgeting, we have you covered.

Managed Services offers scalable solutions to help simplify your network operations. We focus on traditional disciplines of network management – device monitoring, performance reporting, fault and change management and configuration back-up – providing an attractive alternative to expending the funds and manpower to perform the work in-house. HawkPoint Technologies’ I.T. team of support personnel and administrators has the training and experience needed to keep your systems optimized and available for when you need them to work. From proactive management to help desk support to planning and budgeting, we have you covered.

HawkPoint Managed Services:

  • 30-Minute Response Time
  • 24×7 System Monitoring
  • 24×7 Emergency Support
  • Unlimited Remote Support*
  • Unlimited Onsite Support*
  • Hardware Moves*
  • System Upgrades*
  • Scheduled Maintenance*
  • IT Management Consulting
  • IT Security Management
  • Support & Tracking System
  • Inventory Management
  • Resource Usage Monitoring
  • Data Backup Monitoring
  • Group Policy Administration
  • Patch Management
  • User Account Administration
  • File Sharing Administration
  • Antivirus Management
  • Email Management
  • Microsoft Office® Support
  • PC Optimization
  • Mobile Device Support
  • Print Service Support
  • Router/Firewall Management
  • Infrastructure Management
  • Wi-Fi Management
  • VPN Management
  • ISP Management
  • Domain Management
  • Web Hosting Management
  • Cloud Service Administration
  • Appliance Administration

HawkPoint Technologies offers managed IT support that fits your business needs. With Managed Services from HawkPoint Technologies, you can expect:

  • Peace of mind – Systems are monitored 24/7
  • Less downtime – Issues are identified and fixed before they become problems
  • Predictable budgeting – All inclusive, flat rate IT services that include monitoring, maintenance and support