Data when you need IT(tm)

HawkPoint Technologies IT Services & Support

Helping businesses succeed begins with understanding our customers’ goals and providing technology that not only supports them today, but also prepares them for the needs and challenges of the future.

HawkPoint will work with you to ensure you have the technology systems you need, when you need them. From consulting and proactive maintenance to helpdesk support and administration, we have you covered. This allows you to focus on managing your business.

IT Support & Maintenance
Outdated or underperforming systems will cost your company time and money. HawkPoint focuses on keeping your systems available, so you can focus on your business. From system monitoring to swift helpdesk support, we have you covered.

IT Consulting
Planning your technology starts with planning your business. Where do you want to go and why? A sound IT strategy will help to ensure that you are getting the most from your investment.

Budgeting and Project Management are the “how do we get there” in the planning equation. You know what you want your business to be. Now is the time to start budgeting for the equipment and services that will get you there and keep you moving forward.

Service Blocks
With a service block from HawkPoint, you are in control of your IT investment. HawkPoint’s IT service team is at your disposal for anything you need. Whether it be a major project or implementation, routine maintenance and support or strategic planning and consulting, we have you covered. IT Service on your terms.

Service blocks offer many advantages including discounted rates, priority response and IT expense management. With a service block from HawkPoint, you will receive a monthly statement showing how many hours have been used and on which issues or projects they were used. This provides an accurate snapshot of your IT investment.

Managed Services
Businesses today need technology to operate efficiently and to compete effectively. However, as reliance on IT grows, the resources needed to support this increasingly complex IT environment may not be available as an internal option.
With HawkPoint’s Managed Services, your systems just work. Our IT services team has the training and experience needed to keep your systems optimized and available. From proactive management to help desk support to planning and budgeting, we have you covered.

  • Unlimited Support & Maintenance Monday through Friday 8:00 AM – 5:00 PM Local Time
  • IT Management Consulting
  • Security & Antivirus Management
  • Inventory Management
  • Email Administration
  • Disaster Recovery & Data Backup
  • System Account Administration
  • Network & Server Management
  • Cloud Service Administration

Disaster Recovery
How long could your business operate without email, PCs or data stored on servers? What would happen if your customer orders or production records were lost? Those questions and the unfortunate answers to those questions are why you must plan ahead.

A disaster recovery plan can be as simple as implementing a backup solution and deciding who is going to oversee getting your business back up and working if a disaster happens. HawkPoint can help you create a plan to not only recover, but to avoid a potential disaster.

Data Backup
HawkPoint provides a customizable disaster recovery solution. Your data is backed up daily and available for quick restoration of missing files or corrupted systems. Additionally, data can be stored offsite in a secure datacenter. This not only protects you from accidental deletion but also fire, theft and even natural disasters.

With HawkPoint Disaster Recovery, you don’t have to worry about your data. The files and systems that are important to your business are backed up and will be available when you need them.

Keep your businesses running with HawkPoint Technologies IT Services & Support. For more information call 800-882-0253 or complete the information below and submit.

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If you are in urgent need of technical support, please call us immediately at 800-882-0253 or email us at Support@HawkpointTechnologies.com.